Our codes start with 3 letters followed by the manufacturer's catalog number (no dash).
Example : for product Walter 11T-042, JSV code is WAL11T042.
FAQ
General
How do our product codes work?
How to search for a product on our website?
The best is to use a term such as bolts or abrasive or wicks etc ... and then use the filters to refine the search. You can also use categories and subcategories. And finally, you can directly enter the product code of the item in the search bar (your code, the code JSV or the code of the manufacturer).
How to open an account on our website?
If you are already a JSV customer, just send us an email at ventes@groupejsv.com and we will activate your account on the site as well. You can also place an order by credit card or apply for an account at the same email address.
Is there a warranty on our products?
We honor the manufacturer’s warranty. Contact our sales department to know more about it.
Can I return a product?
Please contact our customer service for our return policy. A representative will inform you if you qualify for a return. Refund, transportation and handling charges may apply.
Are all our products available on your website?
Our website contains some of the items available at JSV (more than 125 000 products on our site). If you do not find what you are looking for on our site, send us an email at ventes@groupejsv.com, a representative will answer you quickly.